Do I need to make an account to shop online?

No need! You can sign in as a guest at checkout, but having an account would make your future transactions easier.


When will I get my order?

It usually takes 3 to 5 business days to process and ship orders. If your package still hasn’t arrived within the given timeline, email us with your order ID:


How much is the shipping fee?

Shipping fee depends on the weight and the measurement of the product you would like to purchase. You may select the following products you would like to order and view your cart and update the shipping fee for you to check the shipping fee you’ll be paying.


Which shipping carriers do you use?
Our current shipping partner is Wing.


Help, I can’t find my order!

Please contact with your name and billing address and we’ll help you find it!


What is Free shipping program?

All orders of 200 AED or more. Items in any product category qualify for FREE Shipping


How can I benefit from Free Shipping program?

Simply, add your wished items to your cart before checkout – make sure that the total amount of items is above or equal 200 AED.


Should I pay a subscription fee to always have free shipping?

No, you will enjoy unlimited free shipping when you have the total amount of 200 AED and above.